All our toys are crafted from high-quality, sustainable wood sourced from certified forests. We prioritize safety and durability in our materials.

Yes, safety is our top priority. Our toys undergo rigorous testing to ensure they meet or exceed safety standards set by regulatory bodies. We use non-toxic paints and finishes, and our designs are carefully crafted to minimize any potential hazards.

Currently, we do not offer customization options for individual toys. However, we are always open to feedback and suggestions for future products.

Our toys are designed to cater to a wide range of ages, from infants to older children. Each product listing specifies the recommended age range based on safety and developmental considerations.

Yes, we ship our toys internationally. Shipping costs and delivery times may vary depending on the destination. Customers can find more information about shipping options during the checkout process.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your items to arrange a return or exchange. Please note that personalized or customized items may not be eligible for return unless they are defective or damaged.

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.

You can reach our customer support team by emailing luxmore.jamie@googlemail.com
or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.